At County Carlow Hospice we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy. Any questions regarding this Policy and our privacy practices should be sent by email to countycarlowhospice@gmail.com or by calling us on 087 7384483.
Our charity, solely run by volunteers, is registered with the Companies Registration Office (Companies Registration Office No. 466332) and the Charities Regulatory Authority (Charities Regulator No. 20072285) and the Revenue Commissioners (CHY18702).
We obtain information about you when you use our website, for example, when you contact us about fundraising events or to make a donation, or if you wish to receive information from us.
The personal information we collect might include your name, address, email address, IP address, and information regarding what webpages are accessed and when. If you make a donation online your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
We may use your information to:
We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity.
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to our third party service providers for the purposes of completing tasks and providing services to you on our behalf (for example to process donations or claim tax back from the Revenue Commissioners). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes.
When you are using our secure online donation pages, your donation is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
We process the personal data we gather through our website under one of the following lawful bases:
You have a choice about whether or not you wish to receive information from us and you have the right to ask for a copy of the information we hold about you.
Our website includes links to our social media pages including Facebook. Please note these social media sites are not under our control & are governed by their own privacy policies which we advise you to read. We are not responsible for the contents & practices of 3rd party privacy policies & websites.
We keep this Policy under review. This Policy was last updated in 2023.
We keep your personal information private and safe — we do not sell, rent or share your information.